Bruegger's Bagels

Reviews about Bruegger's Bagels

• 5 / 5

  By Leighann Breeze
  The friendliest service I've had anywhere - consistently since I was in high school, at least. Bagels are my favorite in Durham and the prices are affordable (I wouldn't call it 'cheap' but they're fair). I love the sesame bagels - or cinnamon sugar if you want a dessert bagel. On my most recent visit, the cashier took the time to write an uplifting note on each of our coffee cups.
  October 12, 2016
• 1 / 5

  By Marcie George
  I will say that whenever I do go to this location, the staff are friendly and speak with everyone - but truly, too much. When I say too much, I mean it takes away from the quality of service they provide. There is a difference between good customer service and being overly chatty. They spend a lot of time laughing and joking between themselves and with customers and not providing quality service. There is always a long line. For example, I waited today (with one person at the counter and another in front of me) for 17 minutes. That shouldn't be accessible.
  July 09, 2016